Easy! Just email us at Support@kindlymaid.com or please call us at (401) 702-4620 and we will take care of your request. Please give us 24 hours notice if you wish to cancel your booking otherwise you will be charged a $50 cancellation fee.
Help & FAQs
GETTING STARTED
Here at KindlyMaid, we charge a flat rate price per number of bedrooms. Rather than charging per hour, charging a flat rate means that you know our cleaners work until the job is done. By having our cleaners clean to a checklist, you know exactly what is included in the price. Simple as that!
PRICING & POLICIES
We will never charge your card before your clean. We will only take payment after your cleaning service has been performed. Guaranteed.
BOOKING YOUR CLEANING
All you have to do is fill out our secure booking form! Select the time and date that you want us to clean your home, pay, and you’re all set! It’s as simple as that and will only take you 60 seconds. Once you have completed your booking you will receive a confirmation email instantly.
No problem! We have a dedicated customer service team here at KindlyMaid. Give us a call at (401) 702-4620. You can also email us at support@KindlyMaid.com. Just leave your number and one of our team members will give you a ring as soon as possible!
Yes. We need to take payment information to book your appointment, but your card will not be charged until after your cleaning has been successfully completed. Guaranteed.
TRUST & SAFETY
You sure can! We carefully vet all of our cleaners to make sure that they are the best Kent County has to offer.
Simple. If you are not satisfied with your cleaning, we will come back to your home and give you another free cleaning. If you are not satisfied with that cleaning, we’ll give you your money back. Pretty cool, right?